Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
Overall, From beginning to close, every thing went effortlessly. I respect the household felt environment at OC Winshields. With the moment I walked in the door, I felt welcomed and suitable in your house. Nikki the receptionist was so useful above the mobile phone As well as in individual. Joe and Jason have been very type and created me sense ideal at your home.
I had my uncle's windshield changed at OC Windshields today and it turned out terrific! The three stars is as a result of undeniable fact that I waited for about 2 hours. My appointment was at ten am, but I didn't leave right up until about noon. The matter that upsets me is that they failed to even get started working on the car till about 1115 am. I read through by means of other critiques they usually complimented this area on finishing the do the job speedily. I commend them on finishing immediately, but significantly to possess me hold out that prolonged is kind of disappointing. They could have not less than advised me to come back in a afterwards time or supplied me and estimate of how long it might acquire. On reflection, I should have asked, but I had been just Fortunate I brought points for me to perform. Also, I just examine back again on some yelp critiques that they supply a AAA price reduction. I wish they'd have requested me that After i was shelling out due to the fact I do have AAA. Another excuse for your three stars will be the inconsistency in quoted expenditures. Once more, I commend OC Windshields as the value was extra reasonably priced that other places I investigated, but in the end, the pricing was form of fishy to me. So I at first inquired about expenditures by means of Yelp. Via e-mail on June fourteen, I had been quoted $195 for aftermarket glass and $245 for top quality glass. I didn't reply after that or make an appointment. It wasn't till today, June 19, that I decided to have my windshield replaced, so I named them this early morning to determine if they had an availability nowadays. Keep in mind that After i referred to as, I didn't initially give my name or state that I experienced obtained a quotation via Yelp a couple of days prior. I gave the receptionist the car facts, and she quoted me $220 for aftermarket glass. Then I proceeded to tell her that that Expense was distinctive in the Yelp quotation I obtained. She appeared up the e-mail and afterwards mentioned the quoted costs have been proper. I wished the high quality glass so she explained to me that it will Value $245. I agreed considering that I believed I'd personally be capable to utilize the $35 off Yelp sign in price cut in retail store and went in advance and created the appointment.
Because most residents of Southern California Stay really hectic lives, our company has centered on website bringing the car glass repair shop to our consumer's location through the community place. Not like a number of the newer, or "fly by night time," repair corporations that you could possibly run across, our store normally takes excellent pride in both the practical experience and certifications that our repair groups have. They not merely understand how to take care of your automobile or truck's vehicle glass requires, but are very well versed within the manufacturer's requirements for both of those the repair or replacement needs of nearly every automobile manufacturer that makes autos for driving in the United States.
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I'd of been in excess of happy to reschedule if he would of referred to as and spoke to me concerning the grace period of 3-five not soon after. They have no customer support capabilities interaction comes goes a good distance...
I extremely advocate Orange County Automobile Glass Repair. I had a small rock chip in my windshield. I referred to as Drew on Monday afternoon and he was ready to repair the windshield at my dwelling on Tuesday morning.
My windshield had a crack together the passenger aspect. The tech broke my windshield taking it off just to understand the glass he experienced wouldn't healthy my auto. It took months prior to I had been capable of get my motor vehicle repaired.
Not just did they replace my windshield in a very timely method Nonetheless they expertly handled a tough scenario made by another client. I am hoping I haven't got to exchange my windshield any time before long but when and if I do, I is going to be returning to OC Windshields. Fantastic services, excellent selling price!
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The Lady keeps on inturupting me when I question concerns and having a significant pitch voice that is certainly as if she's speaking to a 5yr old! I ought to have checked on Yelps evaluations first, and it reveals how inadequate their customer support is.
We're sorry for referring you to definitely Kevin to Tint your automobile. We failed to recognize how he delivered his providers until this incident and may end recommending him to our loyal buyers.
Nonetheless, signing for "authorization" and then a few minutes later on acquiring an email alerting me that I concur with the famous damages was astonishing and uncomfortable. website I truly feel It will be more conducive to excellent purchaser care to become extra sincere with whatever they are signing and to show this checklist right before getting them indication.